Frequently Asked Questions
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General Services
What services do you offer?
We provide a full range of roofing services, including roof restorations, roof painting, roof repairs, re-pointing, gutter repairs, high-pressure cleaning, house washing, and solar panel cleaning.
What areas do you service?
We service Melbourne’s East and South-East suburbs. If you’re unsure whether we cover your area, feel free to contact us.
How much experience do you have?
We have over 30 years of experience in the roofing industry, working on all types of residential roofs.
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Quotes & Pricing
Do you offer free quotes?
Yes, we provide free, no-obligation quotes for all services.
How do you price your work?
Pricing is based on the condition of your roof, the size of the job, and the services required. We always explain what’s included before starting any work.
Do you offer a seniors discount?
Yes, we offer a seniors discount on eligible services as part of our commitment to supporting our local community.
Does the seniors discount include a warranty?
Yes. All seniors discount work includes an 8-year workmanship warranty, so you can have peace of mind knowing the work is built to last.
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Workmanship & Guarantees
Is your work guaranteed?
Yes. All of our work is fully guaranteed. We stand behind the quality of our workmanship on every job.
Do you provide a warranty on your services?
Yes. Depending on the service, we offer warranties on workmanship and materials. This will be clearly explained during your quote.
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Insurance & Safety
Are you fully insured?
Yes, Aqua Quality Roofing is fully insured, ensuring your property and our team are protected at all times.
Do you follow safety standards?
Absolutely. We follow industry safety standards and use the correct equipment to ensure all work is completed safely and professionally.
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Roof Restorations & Repairs
How do I know if my roof needs repairs or a restoration?
Common signs include cracked or broken tiles, leaks, loose ridge capping, fading or discolouration, and moss or lichen growth. We can assess your roof and recommend the best solution.
What’s the difference between a roof repair and a roof restoration?
Repairs fix specific issues such as leaks or broken tiles. A restoration is a more comprehensive service that refreshes, protects, and extends the life of your entire roof.
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Cleaning Services
What does high-pressure cleaning include?
High-pressure cleaning removes dirt, mould, moss, and grime from driveways, roofs, paths, fences, and exterior surfaces, restoring their appearance.
Is house washing safe for my home?
Yes. We use the appropriate pressure and cleaning methods to safely clean walls, brickwork, render, cladding, eaves, and fascia without causing damage.
Do you clean solar panels?
Yes. Solar panel cleaning helps improve efficiency by removing dust and build-up that can reduce energy output.
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Booking & Timing
How long does a typical job take?
Job times vary depending on the service and roof condition. We’ll provide a clear timeframe before starting.
Do I need to be home during the job?
In most cases, no. As long as we have access to the property, we can complete the work and update you once it’s finished.
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Why choose Aqua Quality Roofing?
We’re a family-owned business with over 30 years of experience, fully insured, highly reviewed, and committed to quality workmanship, honest pricing, and reliable service.